As out-of-state investors, my wife and I had gone through three other property managers before we were fortunate enough to find UPM.

Our prior management company sent me paper work showing that they had collected a deposit from a tenant, only to find that their employee kept the money and I was told that I was the loser. They never checked the properties as they said they would, and never got to my tenants about CC&R violations when I informed them of pending non-compliance.

Searching for a new property management company, we came across UPM, and this team has been very responsive to all our needs. They have done a very good job of managing all four of our homes in the area. Timely reports, follow through on CC&R complaints, and complete disclosure of all bills for repairs have been presented in fast, smooth transactions.

We have always received our property statements along with the check as agreed and never late. Communication with UPM is tops as we always have no problem connecting with someone there. Their friendly, courteous service is a welcome pleasure. We highly recommend UPM to anyone who wants a very professional and friendly management company.
--Dave and Marilyn, California (over two years with UPM)


I am an out-of-state property investor and recently switched over to UPM. With my previous property manager, it was a nightmare situation with the tenants not paying rent and trashing my investments. I wasn’t sure if UPM would want to get into this hornet’s nest situation, but they did. UPM has been nothing less than professional and their honestly is beyond reproach. They soon evicted the bad tenants, fixed up the units and got them leased to good quality tenants! They send statements and checks on a regular basis. What a concept!! This was something my prior manager was unable to do. If I have a question, I can always get a hold of someone there.  Thanks to UPM, I can keep my rentals since I now have a cash flow. These people really are the ULTIMATE PROPERTY MANAGERS!!
--Michael, California